1. Introduction
Welcome to Schedgy ("the App," "the Service," "we," "us," or "our"). Schedgy is a household task management application operated by Karan Fadnavis ("the Operator") from Auckland, New Zealand.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service. We are committed to protecting your privacy and handling your data transparently.
By using Schedgy, you consent to the practices described in this Privacy Policy. If you do not agree with this Policy, please do not use the Service.
2. Information We Collect
2.1 Information You Provide Directly
When you use Schedgy, you may provide us with:
- Account Information: Email address, password, display name - for account creation and authentication
- Household Information: Household name, invite codes - for household setup and member management
- Task Data: Task titles, descriptions, assignments, completion status - for core Service functionality
- Profile Information: Display name, avatar preferences - for personalisation
2.2 Information Collected Automatically
When you use the Service, we automatically collect:
- Usage Data: Features used, tasks completed, session duration - for Service improvement and analytics
- Device Information: Device type, operating system, app version - for technical support and compatibility
- Log Data: IP address, access times, error logs - for security and troubleshooting
- Analytics Data: User interactions, feature engagement - for understanding usage patterns
2.3 Information from Third Parties
We may receive information from:
- Apple App Store / Google Play Store: Subscription status, purchase history (no payment card details)
- Firebase Authentication: Authentication tokens and session data
- Qonversion: Subscription management data
3. How We Use Your Information
3.1 Providing the Service
- Creating and managing your account
- Enabling household creation and membership
- Syncing tasks and data across devices
- Processing subscription transactions (via Platform Providers)
- Providing customer support
3.2 Improving the Service
- Analysing usage patterns to improve features
- Identifying and fixing bugs and errors
- Developing new features based on user behaviour
- Conducting internal research and analytics
3.3 Communications
- Sending Service-related notifications (e.g., password resets)
- Notifying you of important changes to the Service or Terms
- Responding to your enquiries and support requests
3.4 Security and Compliance
- Protecting against fraud, abuse, and unauthorised access
- Enforcing our Terms of Service
- Complying with legal obligations
3.5 Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA) and United Kingdom, we process personal data under the following legal bases:
- Performance of contract: Providing the Service, account management
- Legitimate interests: Analytics and improvements, security and fraud prevention
- Legal obligation: Legal compliance
- Consent: Marketing communications (if any)
4. How We Share Your Information
4.1 Within Your Household
When you join a household, other household members can see:
- Your display name
- Tasks assigned to you
- Your task completion history
- Your activity in the household activity feed
You control this by choosing to join or leave households.
4.2 Service Providers
We share data with trusted third-party service providers who assist in operating the Service:
- Firebase (Google): Authentication, database, analytics - Google Privacy Policy
- Apple App Store: iOS distribution, payments - Apple Privacy Policy
- Google Play Store: Android distribution, payments - Google Privacy Policy
- Qonversion: Subscription management - Qonversion Privacy Policy
4.3 Future Integrations
We may integrate additional analytics services in the future, such as Mixpanel. Any new integrations will be reflected in updates to this Privacy Policy.
4.4 Legal Requirements
We may disclose your information if required by law or if we believe disclosure is necessary to:
- Comply with legal process or government requests
- Protect the rights, property, or safety of the Operator, users, or the public
- Enforce our Terms of Service
- Detect, prevent, or address fraud, security, or technical issues
4.5 Business Transfers
If the Service is acquired, merged, or sold, your information may be transferred to the new owner. We will notify you of any such transfer and any changes to this Privacy Policy.
4.6 What We Do NOT Do
We do NOT:
- Sell your personal information to third parties
- Share your data with advertisers for targeted advertising
- Use your data for purposes unrelated to the Service
- Share household data with anyone outside your household (except as required by law)
5. Data Storage and Security
5.1 Data Location
Your data is stored on Firebase (Google Cloud Platform) servers located in Australia (australia-southeast1 region). Data may be processed in other regions where Google operates data centres for backup and redundancy purposes.
5.2 Security Measures
We implement industry-standard security measures including:
- Encryption in transit: All data transmitted between your device and our servers is encrypted using TLS/SSL
- Encryption at rest: Data stored in Firebase is encrypted at rest
- Authentication: Secure password hashing and authentication tokens
- Access controls: Limited access to production data
- Regular updates: Keeping dependencies and infrastructure updated
5.3 Your Responsibilities
You are responsible for:
- Keeping your account credentials secure
- Using a strong, unique password
- Logging out on shared devices
- Notifying us of any suspected unauthorised access
5.4 Security Incidents
In the event of a data breach that affects your personal information, we will:
- Notify affected users as required by applicable law
- Take steps to mitigate the impact
- Investigate and address the cause
6. Data Retention
6.1 Active Accounts
We retain your data for as long as your account is active and as needed to provide the Service.
6.2 Account Deletion
When you delete your account:
- Account information: Deleted within 30 days
- Task data you created: May remain visible to household members
- Analytics data (anonymised): Retained for up to 24 months
- Backup copies: Deleted within 90 days
6.3 Legal Requirements
We may retain certain data longer if required by law or to protect our legal interests.
6.4 Inactive Accounts
Accounts inactive for more than 24 months may be flagged for deletion. We will attempt to notify you before deletion.
7. Your Rights
7.1 Rights for All Users
Regardless of your location, you have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your account and data
- Portability: Request your data in a portable format
- Withdraw consent: Withdraw consent for optional processing
7.2 Rights Under New Zealand Privacy Act 2020
If you are in New Zealand, you have additional rights under the Privacy Act 2020, including:
- The right to access your personal information
- The right to request correction of your personal information
- The right to complain to the Privacy Commissioner
Contact the NZ Privacy Commissioner: https://www.privacy.org.nz
7.3 Rights Under GDPR (EEA/UK Users)
If you are in the European Economic Area or United Kingdom, you have additional rights under GDPR:
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to object to processing
- Right to lodge a complaint with your local data protection authority
7.4 Rights Under CCPA (California Users)
If you are a California resident, you have the right to:
- Know what personal information is collected
- Know whether personal information is sold or disclosed
- Say no to the sale of personal information (we do not sell data)
- Access your personal information
- Equal service and price (non-discrimination)
7.5 Exercising Your Rights
To exercise any of these rights, contact us at:
Email: Loading...
We will respond to requests within 30 days (or as required by applicable law). We may need to verify your identity before processing requests.
8. Children's Privacy
Schedgy is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at Loading.... We will take steps to delete such information.
If we discover we have collected personal information from a child under 13, we will delete it promptly.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your country of residence, including:
- Australia: Primary data storage (Firebase australia-southeast1)
- United States: Google Cloud infrastructure, service providers
When we transfer data internationally, we ensure appropriate safeguards are in place, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions where applicable
- Data processing agreements with service providers
By using the Service, you consent to the transfer of your data to these countries.
10. Third-Party Services and Links
10.1 Third-Party Services
The Service integrates with third-party services as described in Section 4.2. These services have their own privacy policies, and we encourage you to review them.
10.2 External Links
The Service may contain links to external websites. We are not responsible for the privacy practices of external websites. We encourage you to read the privacy policies of any external sites you visit.
10.3 Platform Providers
The App is distributed through the Apple App Store and Google Play Store. Your use of these platforms is subject to their respective privacy policies.
11. Analytics and Tracking
11.1 Firebase Analytics
We use Firebase Analytics to understand how users interact with the Service. Firebase Analytics collects:
- App usage events and interactions
- Device and app information
- Crash reports and performance data
Firebase Analytics data is used in aggregate and is not used to identify individual users for advertising purposes.
Opt-out: You can limit analytics collection through your device settings:
- iOS: Settings → Privacy → Analytics & Improvements
- Android: Settings → Google → Ads → Opt out of Ads Personalization
11.2 Local Storage
The Schedgy app may use local storage on your device for:
- Authentication and session management
- Caching user preferences
- Offline functionality
11.3 Future Analytics
We may implement additional analytics services (such as Mixpanel) in the future to improve the Service. Any new analytics integrations will be reflected in updates to this Privacy Policy.
12. Do Not Track
Some browsers offer a "Do Not Track" (DNT) setting. There is no industry standard for how to respond to DNT signals, and we do not currently respond to DNT signals. However, you can control tracking through the opt-out methods described in Section 11.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do:
- The "Last Updated" date will be revised
- Material changes will be communicated via the App or email
- Continued use of the Service constitutes acceptance of the updated Policy
We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: Loading...
Operator:
Karan Fadnavis
Auckland, New Zealand
Response Time: We aim to respond to all enquiries within 14 business days.
15. Complaints
If you are not satisfied with our response to a privacy concern, you may lodge a complaint with the relevant supervisory authority:
- New Zealand: Office of the Privacy Commissioner - https://www.privacy.org.nz
- European Union: Your local Data Protection Authority
- United Kingdom: Information Commissioner's Office (ICO) - https://ico.org.uk
16. Summary of Key Points
- What we collect: Account info, task data, usage data, device info
- Why we collect it: To provide and improve the Service
- Who we share with: Household members, service providers (Firebase, App Stores, Qonversion)
- Where data is stored: Australia (Firebase australia-southeast1)
- Your rights: Access, correction, deletion, portability
- Data sales: We do NOT sell your data
- Children: Not for users under 13
- Contact: Loading...